Sampling from our 2014 & 2015 year-end surveys
Over the past two years, Mainely Ticks has surveyed all 904 customers and received written survey returns from 428 families (46% return rate). 422 of those responding, or 98.5%, indicated that they would be "Extremely Likely" to recommend the services of Mainely Ticks to a friend, family member or colleague.
As a locally owned-small family business, we are extremely proud of these numbers!
Here are a few of the 219 customer comments that accompanied the returns:
"Integrity & honesty come to mind when I think of your work ethic."
~ Leslie W., Yarmouth
"If you have dogs and/or children, this is a must! Would not go without it."
"Our consult was really educational, we learned a lot and all our questions were answered. The service provided last summer was great."
"My initial inquiry was answered quickly, I was scheduled quickly, got rid of my tick problem. Happy customer."
~ Skye L., Wells
"Extremely satasified! Not one tick this year!"
"Please contact me about an educational presentation at my daycare."
"Thank you for the very professional handling of our property."
"Always professional, courteous, explain what they are doing and why."
"We used you only once towards the end of the season for a party we were having. You came at the time you promised and we were very happy with the results. We will definetely have you again this spring."
"Service professionals were great, friendly and actually sprayed further into the woods to ensure effectiveness of treatment...No Ticks All Year!!!"
"My daughter attended a session where Mainely Ticks spoke and handed out information. She has a daughter with Lyme and was very impressed."
~ Norma G., Saco
"I always feel confident in your job, you are a company of integrity and honesty."
~ Barbara C., Sanford
"You give me peace of mind that we are fighting to be sure our dogs never get Lyme disease again."
~ Kate M., Scarborough
"Mainely Ticks is extremely dependable, honest and always provides the highest quality service. Jim and I cannot find enough positive adjectives to describe our experience with them."
~ Francine K., Kennebunk
"The company of Mainely Ticks has protected my property in Maine for many years - with what I think of as "caring, professionals" concerned for others."
~ Sandra B., Kittery Point
"I deeply admire your work ethic and strong morals. You all do excellent work and are extremely knowledgeable."
~ J.K. MacLeod Landscaping, Wells
"We provide daycare for our granddaughters and we have never had to worry about ticks in our yard. Our eldest granddaughter has several friends who love playing in our backyard and in our wooded area."
~ Debbie H., Wells
"Best money I spend every year."
~ John T., Sanford
"Employees and employer are most helpful in answering questions and finally after 30 years we can enjoy our yard. Thanks...winter well."
~ Judy S., Wells
"I have not seen a tick in my yard since using your company." Thanks
~ Mark C., Kennebunk
"I've used your company for the past 7 years. Employees are very courteous and respect my property while here. We have not had or seen a tick with your service and we are very satisfied."
~ Chris C., Sanford
"Dependable & their spraying works-Live in the woods & area sprayed remains tick free and so do we and our dogs."
~ Karen A., Kennebunk
"Very impressed with the knowledge as he explained the process, the service, and the fact that he sat with us to fully explain Lyme disease."
~ Linda T., Wells
"Because of Ed & company, we are able to enjoy our yard all summer without worry that our grandchildren, family and guests will be bitten. Thank you all."
~ Ann M., Kennebunkport
"Professional-timely-excellent communication skills! Thanx for protecting our family!"
~ Ken G., South Berwick
"This was the first year spraying for ticks, and we were very pleased with the results. We will continue to use you in the future and recommend you to our family, friends and neighbors."
~ Tara F., Biddeford
"Cannot imagine a summer in Maine without your service. Have almost entire neighborhood onboard!"
~ Jeanette W., Wells
"Excellent service, Bob! Thank you."
~ Dick B., Falmouth
"I highly recommend Mainely Ticks to protect our family from Lyme disease. I have two beagles, and in the past seven years they have never been bitten by a tick in our one-acre yard."
~ Deborah B., Kittery
"I love working with a company like this."
~ Joe S., Wells
"Thanks to the Mainely Ticks team
Ticks around here are never seen-
So this is the reason
We'll see you next season"
~ Ed M., Kennebunkport
"Mainely Ticks provides exceptional service at a very reasonable price. And, very nice people!"
~ Jill M., Kennebunkport
"Satisfied customer since 2005."
~ Dan D., Biddeford
"We have been customers of Mainely Ticks since 2008. In 2006, I was diagnosed with Lyme disease which had attacked my heart. Almost 2 years later, I was still unknowingly effected by Lyme. We had heard of Mainely Ticks and wanted to protect our children from Lyme as we were consistently finding them on us. When Bob first stopped by the house, we had a long conversation about Lyme and he educated me on chronic Lyme. The symptoms that I had, from extreme pain to cognitive and memory issues to fatigue, I had never heard of chronic Lyme. When I was diagnosed in the hospital with Lyme after having a defibrillator implanted into my heart to help me survive, I was told by the CDC that the antibiotics I received were enough. They were not. Bob did not give me medical advice but he encouraged me to educate myself on chronic Lyme disease, which I did. I have said repeatedly, Bob saved my life and he will forever have a customer. I cannot imagine how life would be if he hadn't taken the time to talk to me that day, to educate and to listen as I told him how for 2 years I had not been feeling well and his honest concern for my well being. Shortly after the initial tick spray from Mainely Ticks, I was diagnosed with chronic Lyme and still suffer daily from its symptoms. However, knowing what it is now and being able to manage my symptoms, that's a gift. I spent 2 years not knowing. We do not have an issue with ticks getting on our lawn, our dog or us! Now both of my neighbors are now customers too and I feel like our house has added protection. Lyme disease has changed my life, it's a struggle every day, and one way that we protect our family from getting it is by using Mainely Ticks every year."
~ Shelly A., Windham